All our products are shipped carefully packed in its original box or in a gift box to make sure they will arrive in perfect condition. Along with your product you will receive the limited edition card of the product (which includes the serial number), and also some catalogs or brochures.
Our parcels are shipped by the international courier TNT Worldwide Express and include an insurance against breakage.
The transit time of shipments depend on the destination, but in general is 3-4 working days for domestic shipments and 5-6 working days for deliveries within the European Union. These limits are doubled when the purchased product is sold out and we need to order a new one.
Shipping costs depend on different factors, such as measures of the package, weight, whether it is a domestic or international shipping, etc. During the checkout process, the shipping charges will automatically appear according to a pre-established scale.
We send our products to anywhere in Spain, as well as the European Union, Switzerland and Norway (in these two countries the delivery time may be slightly higher depending on customs clearance).
If you want to order a product from a non-EU country, please contact us and we will inform you of the chance to carry it out and, where appropriate, of the amount of postage.
Once you have placed your order we will provide the tracking number for you so you will be able to track the package online.
If any questions, contact us without obligation.